Experience

Pune, India
Oct 2020 - Current
Full time

Drive, orchestrate, execute, and deliver the consumption programs across Azure workloads.
Run adoption with end customers to boost consumption across Azure.
First point of contact for all assigned customers to address their queries and coordinating with stakeholders to get them resolved.
Own overall relationship with assigned clients which includes managing onboarding, training, increasing adoption, and high levels of customer satisfaction.
Maintain and develop customer success strategies and best practices, as well as customer support content with the help of the team.
Communicate effectively with both internal and external management teams to understand customer needs, maximize retention and growth, and communicate learnings.
Maintain existing customer success metrics and data as directed.

Pune, India
Jan 2020 - Sept 2020
Internship

Building, configuring, maintaining WordPress SaaS/PaaS
Diagnose and resolve production system issues
Manage, update, secure and maintain infrastructure and code releases
Identify and resolve performance and reliability bottlenecks
Deal with the constant updates to any application
Assist customers in dealing with compromises
Decipher system and service logs
Understand vulnerabilities and risks common to WordPress, Linux, and other utilities
Security hardening on Linux servers, and services such as apache, nginx, ssh, etc.
Find optimum hosting solution (performance, cost, etc.,) based on client’s requirements
Site migration between different servers and cloud-based platforms

Mumbai, India
Dec 2019 - Jan 2020
Full TIme

Identify opportunity through calling, web interaction and marketing
events
Record and maintain the quality of leads and ensure progression of
leads from identification to closure.
Provide counselling to students and help them choosing the right
learning module.

Dammiat, Egypt
Jun 2019 - Aug 2019
Global Internship

Plan, establish and manage the capability to detect, investigate, respond to and recover from information security incidents to minimise business impact.
Design, Develop and Deploy the company website.
Managing and support for Network Security,
Responsible for Risk Analysis, procedure, process & documentation, preparing and configuring alarm systems
Involved in Security Policy Enforcement Systems Integration with Infrastructure deployment like firewalls, Routers, Switches Configurations.
Work with the senior management to define the strategy, objectives, resources, budget, timelines and project plan for the implementation of network related projects.

Pune,Indiat
Jan 2019 - Feb 2019
Freelancing

Represented British Council in Campus and created awareness about the global higher education opportunity and generated leads of potential students that can benefit from the services provided by the British Council.

Mumbai,India
Jun 2018 - Aug 2018
Internship

Worked closely with the research team on challenging problems that ranged from leading-edge exploratory work to prototyping real-world systems and applications.
Participated in the dynamic technical environment of the prominent industrial research organization and networked with other students in different fields from other universities.
Explored Blockchain technology by attending lectures, workshops and confrences of acadamic researchers and industry experts along with the online tutorials and study materials
Had a hands on the D-Apps and created a private Blockchain using programming language called solidity.
Published a research paper titled “A Proposed Methodology for Data Security &Verification Using IoT Devices and Blockchain For Vehicle Insurance Companies”